FREQUENTLY ASKED QUESTIONS

I release new original sculptures in my shop once a month. The date and time of the next shop update are shown at the top of the website (in the black announcement bar). When the time comes, all available sculptures will appear in the shop.
Some sculptures sell very quickly, so I recommend being there when the shop update goes live. Items in your cart are not reserved, the sculpture goes to the first person to complete checkout.
You can find the date and time of the next shop update at the top of my website (in the black announcement bar).
Times are listed in Central European Time (CET/CEST).
I share previews of the sculptures coming to each shop update on my Instagram Stories, usually on the day of the update.
Prices depend on the size and complexity of each sculpture. Most of my original sculptures currently cost around €60–€80.
If you’d like a price breakdown, you can read up on it here.

You can pay securely by credit or debit card or Google Pay. All prices are in euros (€).
Shipping is €20 worldwide via DHL Express.
If you place multiple orders during the same shop update using the same name and address, I'll combine them into one package and refund the extra shipping costs.
All packages are shipped from Slovakia.
Yes. I ship worldwide from Slovakia.
I cannot currently ship to the moon. I've looked into it.
Orders are usually processed within 3–5 days. Once your package has shipped, you'll receive an email with your DHL tracking number. Check your spam folder if you can't find it.
Delivery usually takes around 3–7 days, depending on where you live. If your package hasn't arrived within the expected timeframe, contact me and I'll help you figure out what's going on.
No. My work falls under “original sculptures” therefore you shouldn’t be charged.
If DHL makes a mistake and asks you to pay the import fee, please don’t! Message me and I’ll get them to drop it.

Yes, but only for pets. I make sculptures of dogs, cats, rabbits and other pets. If you have a more unusual pet, feel free to contact me and ask.
I don't currently take commissions for wild animals, mythical creatures, people or other subjects.
If you’re interested, please read through this page.
There isn’t a set schedule - if a date has been set, you will find this information at the top of my website (in the black announcement bar).
Pet portrait commissions are currently €110.
Pet portraits usually take around 5 weeks, although this can vary depending on how many commissions I'm working on at the time.

Yes.
Contrary to popular belief, no tiny raccoon hands are helping me - every sculpture is sculpted and painted entirely by hand by me. Each one is an original piece of art.
I sculpt them from polymer clay, bake them, paint them by hand with acrylic paints and finish them with UV resin and protective varnish.
I've made a whole guide to the tools and materials I use, including my polymer clay, sculpting tools, paints, brushes and varnish.

No worries! You can either E-MAIL ME, DM ME or use this handy-dandy form right here. Ask away!