FREQUENTLY ASKED QUESTIONS
how can i acquire your sculptures?
I update my shop with new original sculptures once a month. You can find the date and time of an upcoming shop update in the black bar at the top of my website - at that exact time, all available sculptures will appear in the SHOP.
If there’s nothing available in the shop, you need to wait for the next shop update.
The piece you’re after might sell fast. I recommend being in the shop on time and refreshing the page on the hour. You can also create an account and save all your information for a faster checkout.
Items in your cart are not reserved, they go to the first person to complete checkout.
when is the next shop update?
You can find the date and time of an upcoming shop update in the black bar at the top of my website.
Time is listed in Central European Time (CET). You can convert it to your time zone HERE..
what will be available in the next shop update?
If you’d like to know what kind of sculptures will be available, you have to check out the stories on my INSTAGRAM.
I post all information and previews there the day of a shop update.
how much do they cost?
The price depends on the complexity of the sculpture. Generally, it's between 65-90€. Pet portraits are 120€. If you'd like to know more about what you’re paying for, I’ve written THIS POST about it.
My prices reflect the time I spend on each piece, the skills I had to learn and the cost of materials. I’m aware they are not in everyone’s budget and if that’s the case, feel free to just enjoy what I do in the virtual space by following me on INSTAGRAM :)
do you take commissions?
I make pet portraits only – that means dogs, cats, bunnies, etc. (contact me if you have a more unusual pet). I don’t do wild animals, mythical creatures, people, etc. Only pets.
To learn when pet portraits open, what they cost and how it works, please READ HERE.
where is my package?
Processing time for orders is usually 3-5 days.
Turnaround for pet portraits is around 5 weeks, but this depends on the amount of orders I need to fulfill. Thank you for your patience and understanding.
Once your package is shipped, you’ll receive an email with the tracking number. Sometimes these land in your spam folder. You can track your package HERE.
Depending on where you are located, shipping may take 3-7 days. If your new friend doesn’t find you in that time, please CONTACT ME and we’ll figure out what’s up.
do you ship to my country? how much is shipping?
Yes! I ship internationally. All packages are shipped from Slovakia.
Shipping: 20€ via DHL Express (3-7 days).
NO IMPORT FEES OR TAXES!
If you place multiple orders during a shop update under the same name & address, I’ll combine them and refund you the shipping overage
what art supplies do you use?
I made THIS WHOLE POST that lists everything I use to make my little animal friends. I think you’ll find it useful :)
are they handmade?
Yes. All sculptures are original and made by ME.
